FAQs
1. How long does delivery take?
Our standard delivery time is between 7 to 15 business days after your order is processed. Processing usually takes 1–3 business days.
2. Do you offer returns or refunds?
No. All sales are final. We do not accept returns or offer refunds. Please make sure to review your order carefully before completing the purchase.
3. What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us within 3 days of delivery at:
📧 rprofessionalofficial@gmail.com
📞 [Phone number to be added]
We’ll do our best to resolve the issue.
4. How can I contact customer support?
You can reach out to us anytime at:
📧 rprofessionalofficial@gmail.com
📞 [Phone number to be added]
5. Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping fees and delivery times may vary based on your location.
6. Will I receive a tracking number?
Yes. Once your order is shipped, you will receive a confirmation email with a tracking number (when available) so you can track your shipment.
7. Are there any customs or import fees?
Depending on your country, customs or import taxes may apply. These charges are the responsibility of the buyer and are not included in our prices or shipping costs.