Refund policy
Return & Refund Policy
Effective as of July 27, 2025
At rprofessionalmakeup.com, we take pride in the quality and care we put into every product. Due to the nature of our items, all sales are final.
No Returns or Exchanges
For hygiene and safety reasons, we do not accept returns, exchanges, or offer refunds on any makeup products once they have been purchased.
Damaged or Incorrect Items
All orders are carefully inspected and securely packed before shipping. However, if you receive a product that is damaged or incorrect, please contact us within 48 hours of delivery.
To report an issue, email us at:
📧 rprofessionalofficial@gmail.com
Include your order number and clear photos of the item(s) received so we can assess and resolve the issue promptly.
Important Notice
We are happy to assist in the case of a genuine error or damage during transit, but we reserve the right to decline requests that fall outside this policy.
By placing an order on our website, you confirm that you have read, understood, and agree to this policy.
Thank you for your understanding and for supporting R Professional Makeup.